Copy page

Errors

UNAUTHENTICATED — 401 Unauthorized

401 Unauthorized

Authentication failed. The request did not include valid credentials.

Category

authentication

Retryable?

No. Fix the credential issue before retrying.

Common Causes

• Missing Authorization header
• Malformed header (e.g., missing Bearer prefix)
• Expired or revoked API key
• Using a sandbox key against the production endpoint (or vice versa)

Example

Code
{
  "type": "https://developer.gett-tech.com/errors/UNAUTHENTICATED",
  "title": "Unauthorized",
  "status": 401,
  "detail": "Authentication required. Provide a valid API key (Bearer zpka_...).",
  "instance": "/v1/marketplace/stores/discover",
  "requestId": "req_abc123",
  "timestamp": "2026-03-11T14:30:00.000Z",
  "errorCode": "UNAUTHENTICATED",
  "errorCategory": "authentication",
  "retryable": false
}